From binge bags to unified communications: How the public sector is transforming engagement Sometimes people don’t know what they want to read, but they know they want to read something, and preferably something they like. For Casey Cardinia Libraries, a network of public facilities made up of eight libraries in Melbourne’s South-East, COVID created an opportunity to reinvent not only how it delivered services to its 135,000 active […]
eBook: Australian Education and Healthcare Industry Trends in 2023 May 4, 2023 By RingCentral It is hard to find two sectors that have faced more disruption over the last few years than our healthcare and education institutions. Hospitals and healthcare providers have been under incredible strain to deal with the eects of the COVID-19 pandemic, and schools and colleges at all levels have had to adapt rapidly to community […]
Using data to make your case to decision makers May 3, 2023 By Biotext Using data is a powerful communication method. When interpreted and communicated correctly, data can quickly send a compelling message to your audience. Decision-making audiences – such as ministers, delegates and boards – are often time-poor, may not be familiar with the finer details and complexities, and depend on simple, concise information to guide their decisions. […]
Partner Content The value of cloud transformation is in the journey, not the destination May 3, 2023 By Brad Howarth Australians expect effortless digital engagements from their commercial brands and service providers, so it should be no surprise if they want the same from public sector agencies. According to PwC’s 2022 report Bringing all citizens on the digital journey, more than 85 percent of citizens say speed, simplicity, convenience, transparency, and security are important for […]
No-brainer: How AI supercharges today’s driver experience May 2, 2023 By SG Fleet All the talk right now is about ChatGPT. Whether artificial intelligence leaves you feeling excited, apprehensive, or a bit of both, the integration of AI into our daily lives is nothing new. (Dictionary.com states that the phrase ‘artificial intelligence’ dates back to the mid-1950s.) An effortless way into the AI conversation is to brush up […]
Why email deliverability is such a big challenge for the public sector May 2, 2023 By Swift Digital Email deliverability is about sending an email that reaches your subscribers’ inboxes, it is key to running a successful email marketing campaign. Swift Digital has been working with local, state and federal government departments for over 15 years to create professional employee communications and help them perfect their email deliverability to ensure their emails land […]
Promoted Opportunity to drive a significant strategic direction refresh at AFSA May 1, 2023 By HorizonOne Recuitment HorizonOne Recruitment are partnering with the Australian Financial Security Authority (AFSA) to recruit a talented professional to join in a key, new role within their organisation – Director of Strategy, Policy and Reporting. AFSA has undertaken a significant strategic shift in direction since the appointment of new Chief Executive, Tim Beresford. They are moving toward […]
Promoted Can Australia take a human rights approach to coping with extreme heat? May 1, 2023 By Griffith University Climate justice is a concept that addresses the just division, fair sharing and equitable distribution of the benefits and burdens of climate change and the responsibilities to deal with climate change to achieve a truly fair transition. The Climate Justice Observatory is a Queensland-based online resource developed by industry leaders at Griffith University. The Observatory […]
Digital marketing for government: Ten ways the public sector can improve April 27, 2023 By Swift Digital Swift Digital has worked successfully with the Australian government and public sector for over 20 years. During this time, they have worked with many departments to help them send newsletters and emails that are effective, engaging and meet KPI targets. Kimberley Key, Swift Digital’s Production and Onboarding Manager, sat down with their design and deliverability […]
Five key points the public sector should consider when switching email service providers April 20, 2023 By Swift Digital Changing your email service provider, or ESP, as they are more commonly known, is not uncommon. It might be that you have grown out of your current provider, or you just aren’t getting the service and support you need. That’s normal. Moving to a new provider, whilst not always complex, can bring about its challenges. Swift […]
Partner Content Public servants need to act early to reduce risk of NACC nightmare April 17, 2023 By The Mandarin The National Anti-Corruption Commission’s main focus will be on public servants and government procurement contracts, rather than politicians, when it begins operations mid-year if the experience of state integrity bodies is repeated at the federal level. ArcBlue, a leading procurement and supply chain consultancy, has warned public servants to get ready for the new body […]
Blue-green infrastructure key to building resilient cities April 17, 2023 By Colm Molloy, Aurecon A future where nature is valued, just as roads and highways are, holds the key to more resilient cities, sustainable development, and improved liveability. Far from invisible is the blue-green infrastructure so inherent with our natural surroundings. This nature-based infrastructure has, in the past, been side-lined in favour of built form superimposing over our landscapes. […]
Reducing the damage from job-hopping April 17, 2023 By Ivar Berget The figures don’t lie, Australia’s Public Servants often want out. Not of the service itself, but their current role. Nor is it just the public sector. Australia hasn’t faced the “Great Resignation” to the extent seen elsewhere, but job-hopping is rampant. According to APS data 32% of APS employees want to change jobs inside 12 […]
Avoid government infrastructure failure with asset management technology April 12, 2023 By TechnologyOne Even as the horrific death toll in Türkiye and Syria from the earthquake in February was still rising, scandals and blame were erupting across the international media. Stories of buildings not complying to standards and allegations of corruption understandably fueled outrage amidst the horror and grief. Yet, sadly, the stories inspired a sense of déjà […]
Four questions to help your government agency tackle hybrid work April 11, 2023 By JLL Do you have the data and tools you need to manage the hybrid workplace for the next generation of public sector talent? Workplace strategy has an important role to play in recruiting and retaining the next generation of public sector talent. Many government organisations are exploring hybrid work to appeal to workers who demand more […]